CCPA Policy
Greenwave Energy values your privacy and is committed to protecting your personal information. This California Consumer Privacy Act (CCPA) Policy outlines your rights under the CCPA and how Greenwave Energy collects, uses, and shares your personal information.
Effective Date: Jan. 1, 2025
1. Your Rights Under the CCPA If you are a California resident, you have the following rights regarding your personal information: (1)Right to Know – You can request details about the personal information we collect, use, disclose, and sell. (2)Right to Delete – You can request that we delete the personal information we have collected about you, subject to certain exceptions. (3)Right to Opt-Out – You have the right to opt out of the sale or sharing of your personal information. (4)Right to Non-Discrimination – We will not discriminate against you for exercising your CCPA rights.
2. Categories of Personal Information We Collect We may collect the following categories of personal information: (1)Identifiers (e.g., name, email address, phone number, mailing address) (2)Commercial Information (e.g., records of products or services purchased) (3)Internet or Network Activity (e.g., website interactions, IP address) (4)Geolocation Data (if applicable) (5)Inferences Drawn from Other Information (e.g., preferences and behavioral data)
3. How We Use Your Personal Information We use your personal information for purposes such as: (1)Providing and managing our energy services (2)Processing transactions and payments (3)Communicating with you about your account and service updates (4)Personalizing and improving your customer experience (5)Ensuring security and fraud prevention
4. How We Share Your Personal Information We do not sell personal information. However, we may share your information with: (1)Service Providers who help us operate our business (e.g., payment processors, customer support) (2)Legal and Regulatory Entities when required by law or to protect our legal rights (3)Business Transfers in the event of a merger, sale, or other business transition
5. How to Exercise Your CCPA Rights To submit a request to access, delete, or opt out of the sale of your personal information, you may: (a)Call us: (800) 296-2203 (b)Email us:customerservice@greenwaveenergy.comWe will verify your request by confirming your identity and responding within the timeframe required by law.
6. Updates to This CCPA Policy. We may update this CCPA Policy from time to time. Any changes will be posted on this page with an updated effective date. For questions or concerns about this Privacy Policy, please contact us - (a)Call us: (800) 296-2203 (b)Email us:customerservice@greenwaveenergy.com
7. Contact Information Greenwave Energy LLC Address: 6520 Lonetree Suite 1029 Rocklin, CA 95765
Pacific Gas and Electric Company Address:245 Market Street, San FranciscoIn the case of a gas emergency, call: 800-743-5000
California Public Utilities Commission505 Van Ness Avenue, San Francisco,CA 800-649-7570