Privacy Policy
Greenwave Energy ("we," "our," or "us") respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your data when you use our energy services or interact with our website.
Last Updated: March 2026
1. Information We Collect We collect the minimum information necessary to provide energy solutions and maintain site functionality: (1) Contact Information: Name, service address, billing address, email, and phone number provided during enrollment or inquiry. (2) Utility & Usage Data: Historical energy usage, billing history, and credit history (authorized via your utility provider, such as PG&E). (3) Technical Data: IP address, browser type, device information, and navigation history on our site. (4) Targeted Advertising Data: Information obtained from your interactions with our site and third-party platforms to predict your interests and deliver relevant energy offers.
2. Special Disclosures for 2026 (1) Artificial Intelligence (AI): We may utilize AI and machine learning to analyze energy usage patterns, optimize service delivery, and power interactive customer support tools (such as automated chat). (2) Precise Geolocation: We may process precise geolocation data to determine service eligibility and local utility territory requirements. This data is only collected with your affirmative "opt-in" consent at the point of collection. (3) No Automated Opt-Out (GPC): Please note that our website does not currently recognize or honor automated browser-based "Global Privacy Control" (GPC) or other "Universal Opt-Out" signals. To exercise your privacy rights, please use the manual methods described in Section 7.
3. How We Use Your Information We process your personal data under the following legal bases: (1) Service Fulfillment: To manage your account, process enrollments, and coordinate gas/energy delivery with your local utility. (2) Legitimate Interests: To improve our energy products, conduct market research, and ensure the security of our platforms. (3) Marketing: To send newsletters and promotional offers tailored to your energy needs. (4) Legal Obligations: To comply with regulatory requirements from the California Public Utilities Commission (CPUC) or other legal authorities.
4. Cookies and Tracking We use cookies and web beacons to: (1) Maintain your session and recognize you upon return. (2) Analyze site traffic and performance. (3) Deliver targeted advertising across the internet. Note: You can disable cookies via your browser settings, though some site features may be affected.
5. Sharing of Information We do not sell or rent your personal information. We share data only with: (1) Utility Partners: Necessary data (such as account numbers and usage) shared with local utilities (e.g., PG&E) to facilitate energy delivery. (2) Service Providers: Third-party vendors who assist with billing, payment processing, or customer communications. (3) Legal Requirements: When required by law, subpoena, or regulatory order.
6. Data Security and Retention We implement industry-standard physical and technical measures to protect your data. Information is retained only as long as necessary to provide your services and fulfill legal or contractual obligations. While we strive for absolute security, no method of transmission over the internet is 100% secure.
7. Your Rights and Choices Depending on your location and applicable law (such as CCPA/CPRA), you may have the following rights: (1) Access/Confirm: Request a copy of the data we hold about you. (2) Correct/Delete: Amend inaccuracies or request the erasure of your data. (3) Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails. (4) Limit Sensitive Info: Request that we limit the use of your precise geolocation data.
8. Children's Privacy Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Contact Us For questions regarding this policy or to exercise your privacy rights, please contact us at:
Greenwave EnergyEmail: privacy@greenwaveenergy.comPhone: (888) 341-7735Mail: 1659 Achieva Way, Dunedin, FL 34698